MHA 6045 - Quality & Performance Improvement For Healthcare Transformation

Introduces the theoretical application of
statistical quality management in health care, as
well as the practical application of quality
improvement methods in health care settings;
customer driven process involving team and process
thinking and application of statistical tools to
way in which work is accomplished; knowledge,
skills, and tools necessary to implement,
facilitate, and coordinate continuous quality
improvement activities in health care
environments; provides students with knowledge,
skills, and tools including lean/six sigma, to
implement, facilitate, and coordinate continuous
quality improvement activities in health care
environments; develop, implement, and test a
solution to improve health care or public health
delivery, using a model called the Model for
Improvement. The model uses three questions to
scope the improvement project and four steps,
Plan-Do-Check-Act, to implement and test
solutions.

3 Hours Lecture
3 Credits